Banday Projects & Services

Your after-sales department abroad

We take care of your spare parts sales.service contracts.stalled projects.

On your behalf and in your customers' language, in South Asia, the Far East, the Gulf and the DACH region. Your parts, your brand, your business. Without the cost of your own team abroad.

No new hiresNo travel costsChinese · English · German · Urdu · Hindi

What would your own team abroad cost?

Your own team abroad · estimate per year €298k – €438k Staff €280k–420k + travel €24k

With Banday

No new hires, no expat packages, no travel costs. A fixed fee, retainer or success fee instead of a whole department.

Estimate only. A long-term international assignment typically costs 2–3× base salary (Mercer).

Germany · Austria · SwitzerlandEngineering, machinery, medtech
Far EastManufacturing, OEM, distribution
South AsiaPharma, textiles, packaging, industry
Middle EastUAE, Saudi Arabia, Qatar, Oman

After-sales & spare parts

Your after-sales department, without new hires

Every machine you have delivered needs service, wear parts and upgrades for years. But far from your headquarters, customers are often left alone and buy cheap copies instead. We take over the role of your after-sales department in the market: we contact your customers, sell your original spare parts and your services, and keep the relationship alive. The parts and the business stay yours. You save the cost of hiring staff and travelling, and your team can focus on other projects.

Where we start

Your list of delivered machines: customer, model, serial number, year of installation. From that we build a contact plan for every site.

What you save

No new hires, no expat packages, no travel costs. You pay for results, not for a whole department.

Talk to us about your after-sales
  • Spare parts

    Spare parts sales

    We contact your customers proactively, find out what they need, present your spare and wear parts, and follow up on quotes, orders and payment for you.

  • Service contracts

    Maintenance agreements

    We offer your annual maintenance contracts (AMC) and preventive maintenance packages to plants already running your equipment.

  • Upgrades

    Retrofits and upgrades

    Format parts, change kits, software updates and modernisation offers for older lines in the field.

  • Reactivation

    Win back silent customers

    Customers who stopped ordering are visited, their equipment status checked, and their needs turned into new orders.

  • Field service

    Service coordination

    We schedule your technicians' visits, prepare the site and arrange local support where travel is difficult.

  • Recommended stock

    Local parts stock

    We help your customers or a local partner keep critical parts on hand, so downtime is shorter and orders stay with you.

Both directions

The same service, in both directions

ROUTE · BOTH DIRECTIONS DACHUTC+1 Gulf (UAE · KSA)UTC+3 / +4 South AsiaUTC+5 Far EastUTC+8
DACH → Asia & Middle East

For DACH companies going to Asia

German, Austrian and Swiss firms with a stalled project, partner or customer in South Asia, the Far East or the Gulf.

  • Local partner and distributor search and vetting
  • On-the-ground visits, negotiations and follow-up
  • Regulatory and registration support (e.g. DRAP, NMPA, SFDA)
  • After-sales and spare parts sales to your installed base in Asia
  • Reporting in German or English to your headquarters
Asia & Middle East → DACH

For companies from the Far East, South Asia and the Middle East going to DACH

Manufacturers and exporters with a stalled deal, partner or customer in Germany, Austria or Switzerland.

  • Finding and vetting German, Austrian and Swiss distributors, agents and service partners
  • Reconnecting with European buyers, OEM partners and open tenders
  • Market entry in DACH: CE marking, German documentation, trade fairs
  • After-sales and spare parts sales to your customers in Europe
  • Reporting in Chinese, Urdu or English to your headquarters

We also connect the Far East, South Asia and the Gulf directly with each other, for example on CPEC and regional projects.

Projects we revive

What a "dead project" usually looks like

Most projects don't fail. They stop because the contact left, the distributor went silent, the paperwork stalled or nobody had time to travel. This happens to European companies in Asia and to Asian companies in Europe. That is where we start.

Market entry

Market entry that never launched

Registration, pricing and first customers were planned, then the budget or the champion disappeared.

Distribution

Distributor or agent gone quiet

No orders, no reporting, an exclusive contract still in force. We assess, renegotiate or find a replacement partner.

Joint venture

Frozen JV or partnership

Partners disagree, a licence lapsed or the local entity is dormant. We mediate and set a restart or exit path.

Equipment

Machinery sold but not commissioned

Lines sitting in a warehouse, installation stalled, open payments. We coordinate site, service and acceptance.

Tenders

Tenders and quotations left open

Hospital, government or industrial tenders where follow-up stopped. We reconnect with buyers and decision makers.

Receivables

Unpaid invoices and stuck LCs

Letters of credit, documentation and payment follow-up handled locally and in the buyer's language.

Facts & figures

Why a stalled project costs more than you think

Projects rarely stop for lack of opportunity. They stop because the people who could run them are needed elsewhere. Skilled staff are scarce, sending them abroad is expensive, and meanwhile the money already invested earns nothing.

9.9%

of every dollar invested in projects is lost through poor project performance.

PMI, Pulse of the Profession 2018 ↗
387,000+

skilled jobs in Germany could not be filled with qualified candidates in March 2025. One in three open skilled positions stays empty.

KOFA / IW Köln, Fachkräftereport Q1 2025 ↗
2–3×

the base salary: what a long-term international assignment typically costs the employer.

Mercer Mobility Exchange ↗
25% vs 10%

average EBIT margin of aftermarket services compared with new equipment sales.

McKinsey, Industrial aftermarket services ↗
~50%

average gross margin on spare parts and consumables for industrial machinery makers.

BCG, 2025 ↗
1/3

of revenue comes from services at equipment makers with direct customer access. Parts not sold by the maker often go to third-party suppliers.

BCG, 2025 ↗

What you gain by working with us

  • No new hires: no recruiting in a tight labour market, no relocation or expat packages.
  • Your engineers and sales team stay on the projects that matter most at home.
  • Variable instead of fixed costs: a fixed fee, retainer or success fee rather than permanent headcount.
  • Local presence and native languages from day one, with no learning curve in an unfamiliar market.
  • Revenue from projects you had written off, plus high-margin after-sales business from your installed base.

Figures from published industry studies. Each link opens the original source.

Company setup & local offices

Your own company or office, in Europe or Asia

When a market is worth staying in, a local presence makes the difference. We help Asian companies set up in Germany, Austria and Switzerland, and European companies set up in the Far East, South Asia and the Gulf. Legal and tax steps are handled with licensed lawyers, notaries and accountants we work with.

Asia & Middle East → DACH

Setting up in Germany, Austria or Switzerland

  • GmbH or UG (Germany), GmbH (Austria), GmbH or AG (Switzerland)
  • Branch office (Zweigniederlassung) of your existing company
  • Commercial register entry, business registration and tax number
  • Registered address, office space and warehouse
DACH → Asia & Middle East

Setting up in the Far East, South Asia or the Gulf

  • Far East, e.g. China: WFOE or representative office
  • South Asia, e.g. Pakistan: private limited company (SECP) or branch / liaison office (BOI)
  • UAE: free zone or mainland company
  • Saudi Arabia: investment licence (MISA) and company registration

What we take care of

  • Choosing the right legal form and location
  • Coordination with lawyers, notaries and accountants
  • Support with opening a bank account
  • Finding an office, showroom or warehouse
  • Recruiting local staff and managing directors
  • Visa and work permit coordination for your staff
  • Running your office until your team takes over (interim representation)

How it works

From stalled file to active project in four stages

  1. Stage 1

    Project review

    You share contracts, correspondence and the last known status. We tell you honestly whether the project can be saved.

    1–2 weeks
  2. Stage 2

    Reconnect

    We contact the partner, buyer or authority directly, on site where needed, and find out what really stopped the project.

    2–4 weeks
  3. Stage 3

    Restructure

    New terms, a new partner, a revised timeline or a clean exit. You decide; we prepare and negotiate.

    4–8 weeks
  4. Stage 4

    Relaunch

    We manage execution until first orders, commissioning or payment, with regular status reports.

    Ongoing

Markets

Where we operate

MarketTypical projectsWorking languagesTime zone
South AsiaPharma and packaging machinery, textiles, industrial equipment, healthcare tendersUrdu, English, German, MandarinPKT UTC+5
Far EastOEM sourcing, distribution partners, medtech registration, machinery exportMandarin, English, GermanCST UTC+8
UAERegional hubs, free-zone entities, re-export to GCC and South AsiaEnglish, Arabic, German, MandarinGST UTC+4
Saudi Arabia, Qatar, OmanHealthcare and industrial tenders, local agent agreementsArabic, English, German, MandarinUTC+3 / +4
DACH
Germany, Austria, Switzerland
Buyer reconnection, CE and documentation, trade fair follow-upGerman, English, MandarinCET UTC+1

Industries

Pharmaceutical machineryPackaging technologyMedical technologyMechanical engineeringTextilesIndustrial automationFood processing

Engagement

Pay for progress, not for promises

Project review

Fixed fee

A written assessment of your stalled project: what went wrong, what can be recovered and a recommended next step.

Revival mandate

Monthly retainer + success fee

We take ownership of the project in the target market and work it through to signed agreements or first orders.

Success only

Commission on results

For selected projects with clear potential: we are paid a share of recovered revenue, new sales or spare parts and service orders.

Contact

Tell us about the project that stopped

A short description is enough. We reply within two working days, in German, English, Urdu or Chinese, and treat every enquiry as confidential.

BANDAY PROJECTS & SERVICES · DACH ⇄ ASIA · BPS
Head officeBanday Projects & Services
Mösleweg 7
79725 Laufenburg
Germany
Emailinfo@banday.de Phone+49 7763 8058418 Mobile / WhatsApp+49 177 4326786 Shanghai officeMs. Wang YingRoom 201, No. 37 Wusong Third Village
Baoshan District, Shanghai, China
中国 上海市 宝山区 吴淞三村37号201室
Contact: Ms. Wang Ying (王颖)
Email: info@banday.de
Karachi officeB-55, Block P, North Nazimabad
Karachi, Pakistan
Email: info@banday.de

How to reach us

Email

Send us your enquiry by email

Describe your project or after-sales needs in a few lines. We reply within two working days.

info@banday.de
Phone

Call us

Speak to Farrukh Khawaja directly, in German, English, Chinese, Urdu or Hindi.

Mobile / WhatsApp+49 177 4326786
WeChat

Contact us on WeChat

WeChat QR codeScan with WeChat to add us as a contact.
About us
Farrukh Khawaja
Experience
20+ yearsinternational sales and project management
Fluent in
Chinese (Mandarin), English, German, Urdu, Hindi
Regions
Far East · Southeast Asia · South Asia · Middle East · Europe
Track record
Multi-million-euro revenues · sales teams built in Asia · full budget and margin responsibility

Founder

Farrukh Khawaja

Founder, Banday Projects & Services

Farrukh Khawaja is a senior international sales and project management professional with more than 20 years of experience in complex industrial and technical environments. He has worked across Europe and Asia, leading market entries, sales growth and customer-specific solution development in the Far East, Southeast Asia, South Asia and the Middle East.

His strength lies in bridging cultures, technologies and business objectives. He combines strong negotiation skills with a deep understanding of engineering-driven products, and builds long-term relationships with customers, partners and decision makers at every level, from the shop floor to the boardroom. He speaks Chinese (Mandarin), English, German, Urdu and Hindi fluently.

He has generated multi-million-euro revenues, built sales teams in Asia and managed complex projects with full budget and margin responsibility. With Banday Projects & Services, he brings this experience to companies whose projects between Europe and Asia deserve a second chance.

Contact Farrukh Khawaja
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